Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. NOTE: The privacy practices set forth in this privacy policy are for this website only. If you link to other websites, please review the privacy policies posted at those sites.

HOW WE USE COOKIES

Cookies are very small text files stored on your computer when you visit some websites. We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. Part of this process includes when you have abandoned your cart to allow us to determine when to send cart reminder messages via email and/or SMS. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

THIS WEBSITE WILL:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously)

THIS WEBSITE WILL:

  • Collect Data for marketing/retargeting via Adroll

To view the ‘Adroll’ Privacy Policy or to opt out of any online behavioural advertising, please visit this page.

  • Track the pages you visit via Google Analytics

To manage the data Google collects or to opt out of any online behavioural advertising, please visit this page.

  • Track the pages you visit via Facebook

   To view the ‘Facebook’ Privacy Policy or to opt out of any online behavioural advertising, please visit this page.

  • Allow you to share pages with social networks such as Facebook

THIS WEBSITE WILL NOT:

Share any personal information with third parties.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request, along with the other activities listed below. You may opt out of any email marketing communications by using the links provided at the bottom of each email communication, visiting our email registration page on the website, or contacting customer service. All other forms of direct marketing can be opted out by contacting customer service.

California Civil Code Section 1798.83 permits users of this website who are residents of California to request certain information regarding our disclosure of the information you provide for marketing purposes. To make such a request, please contact customer service at the addresses listed below. 

Text Message Marketing

By entering your phone number in specified pop-ups, text boxes and/or during the checkout process, you agree that we may send you text message notifications and text message marketing offers. You can unsubscribe from further text messages by replying "STOP." If you do not receive a text message response within 5 minutes after texting "STOP," please email cs@kryptek.com with you first and last name and the number that is receiving text messages. Message and data rates may apply. 

Mobile Terms of Service

Last updated: July 21, 2022

The Kryptek mobile message service (the "Service") is operated by Kryptek (“Kryptek”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Kryptek’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kryptek through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kryptek. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445152950 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kryptek mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445152950 or email cs@kryptek.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

WHAT WE DO WITH THE INFORMATION WE GATHER:

- We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

- Internal record keeping.

- We may use the information to improve our products and services.

- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

- We may use the information to customize the website according to your interests.

- We may provide your information to approved third party partners for marketing or promotional purposes.

- We will never sell your information.

DISTRIBUTION OF INFORMATION

We may share information with governmental agencies or other entities to assist us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided in any way, shape or form to these entities for marketing purposes. 

No confidential information will be sold, disclosed or otherwise distributed to any party for any purposes other than (1) fraud protection/prevention (2) when required by law (3) in securing and completing your transactions.

CUSTOMER RIGHTS

Each customer has the right to request a copy of all personal data stored on our online store. To request this data, simply visit the "My Account" dropdown link in the menu, and scroll down and click on the "Download My Personal Info" link. Alternatively, you can contact customer service to request a report, which will be provided within 5 business days.

Customers also have the right to be forgotten, meaning to have their data removed from the online store. To remove your data, simply visit the "My Account" dropdown link in the menu, and scroll down and click on the "Delete My Personal Info" link. Alternatively, you can contact customer service to request that they delete it. This will be done within 5 business days.

COMMITMENT TO DATA SECURITY

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

PRIVACY CONTACT INFORMATION

We value your online privacy. If you have any questions, concerns, or comments about our privacy policy, or you would like to review, edit, or delete personal information, you may contact us using the information below: 

By e-mail: cs@kryptekstore.com

By Phone Toll Free: (877)577-2266

We reserve the right to make changes to this policy. Any changes to this policy will be posted.